Theurbanque reserve right to cancel any order without any explanation. We ensure you, communication of cancelation of an order or refund will be done in a reasonable time.
1) You can cancel the order from the My Order Section in Account before the order is dispatched.
2) If the order is already shipped, we won’t be able to cancel it. However, you can refuse to accept the shipment and the amount will be refunded to your account.
3) The full amount will be refunded to your account, including your shipping charges if any.
*If your query is not solved you can email us all details or also, you can contact our customer service representative directly at +91 9560506416 between 10.30 am to 06.00 pm (Monday – Sunday).